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Telemedicine

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What are Telemedicine appointments?

Telemedicine appointments are scheduled visits with a Sound Clinic practitioner using a device with a camera (smartphone, tablet, or computer) and a reliable Wi-Fi connection. Services are billed to the patient’s insurance or charged at the standard self-pay rate. Copays and deductibles may apply. Telemedicine appointments are available to Colorado residents. Optional Wellness Navigator support is available to help patients with technology, patient portal access, online resources, and coordination of services.

Why patients like Telemedicine appointments?

We understand that patients have busy schedules and cannot always make it to the clinic for an in-office appointment to review lab results or ask additional questions. Telemedicine appointments can often be a faster, more affordable, and convenient alternative to traveling to the clinic, urgent care, or the ER. There may also be times when new concerns arise and a conversation with a practitioner is needed before an upcoming appointment. To better accommodate our patients, Sound Clinic practitioners have expanded telemedicine availability by adding more virtual appointment times to their schedules.

For additional support, Sound Clinic offers the optional Wellness Navigator service to help patients navigate their healthcare experience. This includes assistance with patient portal access, healthcare technology, online resources, and coordination of services. Wellness Navigator is separate from medical care and is not required to schedule telemedicine appointments or receive care at Sound Clinic.

What types of appointments are appropriate for Telemedicine?

Medical Conditions:
Follow up on previously diagnosed conditions are a great reason to utilize Telemedicine. Sound Clinic practitioners can also diagnose and treat many non-emergent conditions that are new. They can provide follow up orders for necessary labs, imaging and consults. However, practitioners cannot do a complete physical exam. This is especially important for cardiac, lung and abdominal exams. Follow up appointments may need to be recommended if final diagnosis is too difficult to determine by Telemedicine.

Prescription Refills:
We understand that refill requests can be an urgent need. The Sound Clinic team needs to review the medication, ensure that is it being taken properly and treating the patient to their maximum benefit. Telemedicine appointments are a very useful way to review these things.

Lab and Referral Requests:
Lab and referral needs frequently come up in between appointments. Telemedicine is a fast and efficient way to review with the practitioner symptoms and medications/supplements to ensure an accurate and thorough order.

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