The Virtual Care Membership is an optional membership that gives access to our online services of Telemedicine and Virtual Care Coordination.

– Adults: $149/year.
– Child: $119/year (<18 y/o). – Family: $499/per family – up to 4 people living in the same household.

It takes a TEAM! While patients predominantly work with their Telemedicine practitioner, there is an in-office team that assists with filling in the gaps.

General Outline:
– Patients obtain the Virtual Care Membership and establish with a Telemedicine Integrative Primary Care Team member.
– Most appointments will be virtual apart from a yearly annual exam with a Sound Clinic in-office practitioner and urgent visits that require a physical exam.
– The telemedicine practitioner may request that you stop in the office for a lab draw, blood pressure check, EKG, IV therapy or other in office procedure. These are performed by the in-office team.

– YES!
– Our office is committed to continuing to work with insurance companies.
– ALL visits will continue to be billed through insurance.
– The membership only provides access to the virtual platform. It does not cover the visit.

– Yes. However, we hope that the majority of patients choose to be members. The membership allows you to continue to have access to all of the current services without any disruption in care, delays or transition to other practitioners.
– We have chosen to keep the price very low to make it affordable to most patients.
– Non members will NOT be allowed to schedule Telemedicine appointments. All appointments will need to be in person.

– NO!
– Both Direct Primary Care (DPC) and Concierge Medicine options do not take insurance.
– The Sound Clinic is dedicated to staying in an insurance based model. The Virtual Care Membership is a supplement that gives access to telemedicine appointments and virtual care coordination.

– The Care Coordinator will assist with scheduling appointments, setting up lab draws and purchasing supplements or specialty tests.
– The Care Coordinator will communicate with practitioners to assist with fitting patients in for last minute Telemedicine appointments or getting the practitioner’s permission for additional OMT visits if applicable.

– The Sound Clinic has been considering a membership option for several years due to increased overhead costs and plateau of insurance reimbursement. However, recent changes on the federal level pushed us to move forward with it.
– Federal insurance plans cut telemedicine reimbursement by 30% at the beginning of 2025 and are threatening additional changes in September 2025. Unfortunately, these cuts and changes are not things that the Clinic can continue to absorb.
– The Sound Clinic is dedicated to offering integrative services within an in-network insurance model. In order to ensure stability through these Telemedicine changes, the Virtual Care Membership was created.

At this time, the Sound Clinic is only offering the yearly membership. However, we have kept the price very low and offer individual, child and family membership options.

Purchasing a Virtual Care Membership is fast and easy. It can be purchased at any time. Once purchased, a Sound Clinic team member can schedule a telemedicine visit for you.

The Sound Clinic has kept the price of the membership very low with the hope that most patients will choose to continue with our Telemedicine services. However, if a patient is not interested in this option, we are attempting to increase our appointment availability for in-office visits in Denver. The availability is limited, though. We will not be able to accommodate all patients wanting to transition to in office appointments only. Patients will be asked to either become a member or to establish with another office.

We understand that the Virtual Care Membership option may not be the right fit for all patients. If a patient chooses to leave the Sound Clinic, we will do our best to assist with a smooth transition to another office. Medical records will be transferred (upon request) and in office appointments and portal visits will be offered during the transition.

HSA/FSA plans have different rules and regulations. Patients are welcome to use their HSA/FSA card for the membership. The Sound Clinic can provide a receipt along with a letter explaining the role of the membership. However, the Sound Clinic cannot guarantee that your plan will approve the purchase.

Please email admin@soundclinic.com for additional questions.